The install was a little hectic, but a few you tube videos I got it installed. It works great keeping my house cool. Great product!!!
So happy with purchase and install. Only thing cumbersome is rolling the excess coil.
Love my mini split works perfect added it to the bedroom so I didn’t have to run the whole house air conditioner saving me money The line guard fit perfectly easy to install and made the whole thing look professional.
This cover kit has made a noticeable improvement in the appearance of the lines coming out of our house and seems highly effective at protecting them. The plastic feels durable, and I expect it will last for several years. We did experience a shipping issue, but the company resolved it swiftly by sending a replacement right away. Overall, I’m extremely satisfied with both the product and the service.
Very easy installation if you follow the instructions. The unit has been very carefully thawed out and engineered to be super easy. I highly recommend. I will definitely buy again. Captain Dave
I'm more irritated than anything. We made a mistake and punctured one of the lines and had to reorder. What was frustrating was that we could not get the precharged line without the electrical line, which we did not need.
The Miniplit is great and works well. The Installation isn't as easy as it could be, especially since certain parts that I received only had a french manual. Also I didn't receive the electric whip that I ordered and paid for.
The manual recommends a 6 gauge whip but there is no way that the tiny terminal supports one.
let's see how this works out, just found out that it isn't made for coastal community...hopefully a mile in is ok. Was easy to install but managing the left over coil was a bit of a pain.
Everything came in good shape with matching connectors. Price was the best available. Shipping was very slow.
Haven’t been able to finish the install yet. I order another line set to ensure we had sufficient length to complete. Order #9519 has been sitting on confirmed stated since 8/22. Will be able to get it done once I receive all the parts.
Customer service is great! I called to get help. He had never had my question before. He searched for the answer and sent me a video with the time stamp to get straight to the solution.
Purchased a 18K btu split system. Ordered 50 foot line set. Received unit, 50 foot line set, and 30 foot cable from outside unit to cassette. Spent close to $100 to purchase additional wire and accessories to extend cable. Seller needs to review details so customer has everything necessary for installation.
The pad is smaller than the width of the condensers legs. Would not have purchased had I known. Seems unstable, but has so far not caused a problem.
We are almost ready to install these. The were some constructions delays but we will let you know.
I have tried unsuccessfully to register the warrantee. My understanding is that to get the warrantee you must enroll in an biannual maintenance program, the cost of which seems impossible to find anywhere, nor have I been able to even find a place to actually register for it. So, it appears that the primary reason I bought the unit, because of what appeared to be a very good warrantee, is actually either fake or a rip off.