I have the Mirage Ventus X 12,000BTU model installed in my garage. I live in Houston with high humidity and heat. This unit delivers the performance of mini-splits 3-4x of its cost. Paied with the Cielo app, you can set a weekly schedule and change the schedule on your phone. This unit is amazing!
I've been in HVAC all my life and can't say enough good about your system best I've seen and I checked around only problem I've had so far is how to get that free hat your offering lol 😂
Just a tip, I'm all about clean install and seeing less wire. Since my wall on the inside was unfinished, I ran the whip from the outside to the inside and back to the disconnect box on the outside. Now my excess wire is hidden within the wall. Very clean look.
Works Great
I had one MrCool 18k system installed for the bedroom already. This is the second system for the other rooms. I like DIY for the system, easy to install, simple connections and operations. The support is available.
MRCOOL DIY 4th Gen Multi-Zone 2-Zone 27,000 BTU 22 SEER (12K + 18K) Ductless Mini-Split Air Conditioner and Heat Pump
The line set and coupler seem ok but after installation I find my DIY Mr Cool is low on refrigerant and it will cost me to have it charged. Mr Cool says sometimes these line sets are a few ounces low and have to be topped up. Mr Cool does not want to take any responsibility for this even though they sold a DIY unit. I would not recommend Mr Cool for this reason.
very quick shipping this is my 2nd unit Mr. Cool is the best!
MRCOOL DIY 36K 36,000 BTU 18 SEER 4th Gen Ductless Mini Split Air Conditioner and Heat Pump - 230V
Great price and super fast delivery!
Found and great deal for a 9K mrcool mini spilt, website was easy to use and straight forward. Had to call customer service and they were more then helpful.
Originally purchased from another source, several days later they said it was out of stock. Found these guys who said it was in stock so I ordered. A few days later it arrived. Price was within 10-20 dollars. Next one will be from here without looking anywhere else. Appreciate how easy the process was.
I had everything I needed, and then some! Easy to install and satisfying when they all kick on when testing. The USB WiFi was a challenge, but patience persevered! Now wondering if I can return any of the extra electrical runs…. We shall see!
Excellent service! Friendly, helpful, knowledgeable, and professional staff, always willing to assist! I would highly recommend!
I don’t have it installed yet I have to take it to a different state and it will be at least 4 months before it can get it and set it up
Thank you delivery was prompt..but.. customer service for inquiries is non existent..
The problem I have trying to speak with someone since last week is the Termonstat is 3 to 4 degrees higher then actual it is very hard to get help even warranty.
Units are fine, but the delivery company showed up with a 53’ semi and no forklift or lift gate. We had to break the pallet down on the truck and I actually dropped the condenser trying to lift it down from the truck. Luckily I think it’s ok and I can lift
more than your average person, so it worked but I’m not happy about the lack of thought from them.
Mostly good, it would be nice if it displayed current temp and not just set temp. Also, only able to turn heat down to 62, which is not good for when away from house. Need to have heat to prevent pipes from freezing but definitely do not need it to be hearing to 62.
Good Quality Unit, Well packaged.
Distributer Garrett Arnold very responsive and helpful through the purchase and delivery of items.
Mike
All was good except I ordered a 6ft whip with wire I received a disconnect instead I already had a disconnect but all is okay haven't installed everything yet
Just unboxed yesterday I had ordered a wire whip for disconnect to unit was sent a 60 amp pull disconnect instead I already had a disconnect
I bought this system to use in my 2-1/2 Car garage because it sits directly under our bedroom and affects the temperature in our bedroom. I was looking for a decent quality unit that I could install myself at a reasonable price and this fit the bill. The install process wasn't horrible, but I had to go through & down and interior wall and then out through a crawl space to the outside with the lines, power, drain, etc. Trying to feed the lines through and down the wall while installing was a bit of a challenge without damaging the sheetrock. I ended up having to enlarge the hole by about 50% to get the lines to go through. The other issue I faced was getting the unit to hang on the bracket because there are absolutely no markings showing where the bracket is, and you can't see it while attempting to hang it. I would recommend marking the top of the unit with the center or edges of each hanging point before removing the bracket from the unit. I would also make the same marks on the wall above the bracket. (You can use masking/painters tape for marking). The other issue I had is that the lower brackets that snap in place are made of plastic and since you are trying to stuff 2 lines, a drain, and an electrical cord into a very tight space, it's easy to get caught on something and one ended up breaking off way to easily. I ended up just leaving it because I would have had to take the entire unit back down, pull the lines back out just to replace the bracket, not worth in IMO... The plastic brackets need to be upgraded to something more durable.
Outside of that, I'm loving the unit, I can't even hear the indoor unit running and the outdoor unit is pretty quiet as well. I haven't gotten my first power bill yet, but am anxious to see how it's affected. If you are thinking about getting one of these, make sure you have knowledgeable/capable help installing and it should go fairly smoothly.
