Based on 1962 reviews
92%
(1804)
7%
(136)
1%
(14)
0%
(5)
0%
(3)
Chillin

The install was a little hectic, but a few you tube videos I got it installed. It works great keeping my house cool. Great product!!!

Love This Product

Simple to install, works amazing! All round great product

Installed and good to go!

So happy with purchase and install. Only thing cumbersome is rolling the excess coil.

Beautiful fit perfect

Love my mini split works perfect added it to the bedroom so I didn’t have to run the whole house air conditioner saving me money The line guard fit perfectly easy to install and made the whole thing look professional.

Clean lines

This cover kit has made a noticeable improvement in the appearance of the lines coming out of our house and seems highly effective at protecting them. The plastic feels durable, and I expect it will last for several years. We did experience a shipping issue, but the company resolved it swiftly by sending a replacement right away. Overall, I’m extremely satisfied with both the product and the service.

Great product! Installed myself.

Very easy installation if you follow the instructions. The unit has been very carefully thawed out and engineered to be super easy. I highly recommend. I will definitely buy again. Captain Dave

Bundle issue

I'm more irritated than anything. We made a mistake and punctured one of the lines and had to reorder. What was frustrating was that we could not get the precharged line without the electrical line, which we did not need.

Mixed Experience

The Miniplit is great and works well. The Installation isn't as easy as it could be, especially since certain parts that I received only had a french manual. Also I didn't receive the electric whip that I ordered and paid for.
The manual recommends a 6 gauge whip but there is no way that the tiny terminal supports one.

Did not work out of the box

My unit did not work out of the box it had wiring issue

over-all good

let's see how this works out, just found out that it isn't made for coastal community...hopefully a mile in is ok. Was easy to install but managing the left over coil was a bit of a pain.

Good

Everything came in good shape with matching connectors. Price was the best available. Shipping was very slow.

Still waiting on second shipment.

Haven’t been able to finish the install yet. I order another line set to ensure we had sufficient length to complete. Order #9519 has been sitting on confirmed stated since 8/22. Will be able to get it done once I receive all the parts.

Very Helpful

Customer service is great! I called to get help. He had never had my question before. He searched for the answer and sent me a video with the time stamp to get straight to the solution.

great just installed but not hooked up to electric yet.

Details are important

Purchased a 18K btu split system. Ordered 50 foot line set. Received unit, 50 foot line set, and 30 foot cable from outside unit to cassette. Spent close to $100 to purchase additional wire and accessories to extend cable. Seller needs to review details so customer has everything necessary for installation.

Returned

Did not use it we returned it

Pad too small

The pad is smaller than the width of the condensers legs. Would not have purchased had I known. Seems unstable, but has so far not caused a problem.

Easy to install this is the second Mr cool system we have purchasd. We love MrCool!!!!!

Waiting on build to install

We are almost ready to install these. The were some constructions delays but we will let you know.

Very Dishonest Warrantee

I have tried unsuccessfully to register the warrantee. My understanding is that to get the warrantee you must enroll in an biannual maintenance program, the cost of which seems impossible to find anywhere, nor have I been able to even find a place to actually register for it. So, it appears that the primary reason I bought the unit, because of what appeared to be a very good warrantee, is actually either fake or a rip off.

MRCOOL DIY 18K 18,000 BTU 22 SEER 4th Gen Ductless Mini Split Air Conditioner and Heat Pump - 230V

Thermostat

All you need is the app. I didn’t realize that. It reallwasnt necessary.