Based on 2182 reviews
91%
(1984)
7%
(156)
1%
(27)
0%
(8)
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(7)
Best part of new addition

this ceiling cassette is virtually silent, heating and cooling perfectly. The whole process is for the average to above average home owner, though looking back it was even simpler than it seemed. Great product so far!

Slowest Shipping Ever

This company has the slowest shipping ever, prepare to wait at least a month for something that is “in-stock” terrible customer service.

Mr Cool LineGuard Review

Instruction supplied are not good. Their explanation and images leave a lot for you to figure out. With this being said, it wasn't hard to figure out how everything goes. For cutting I used my chop saw with a fine blade, cut with zero issue.

4th Mr. Cool mini split air hangler

The unit works very well as advertised

Received all products ,except delivery was too long waiting and extra hour 5 hours in total ,but ordering with Garette thru Chill pleaseant

MRCOOL Lineset for DIY 4th Gen Mini Split Systems - R-410A

Awesome

Up and running great awesome. Need to wait to see at what the electric bill is gonna be.But I love the system.

3%20ton%20mr%20cool

Unit%20is%20awesome,%20%20only%20one%20complaint.%20When%20you%20add%20aux%20heat.%20The%20directions%20are%20incorrect%20in%20the%20manual.%20%20You%20have%20to%20call%20in%20and%20they%20say%20manual%20is%20wrong.%20Sent%20two%20days%20trying%20to%20figure%20out%20why%20it%20won%27t%20work.%20Was%20simple%20fix%20but%20would%20suggest%20whomever%20is%20selling%20them%20should%20add%20a%20note%20not%20to%20throw%20away%20cover%20plate%20where%20aux%20heat%20goes,%20you%20need%20to%20use%20that%20harness%20or%20it%20will%20not%20work.

Replacement line set

It was an easy process to return and replace a line set to a longer one.

Nice System but Needs Better Instruction

We replaced a 20 year old heat pump with the Mr Cool VersoPro 18K/1.5ton heat pump system. It is incredibly quiet and compact compared to the old system. I was quoted $16k to replace what we had and decided to take a chance on the Mr Cool System. I am about $4k all in so I could replace the entire system twice over and still be saving money. My installation was pretty straight forward with the lineset running outside the house and straight through a wall, and the heat pump being the entire system (no furnace or other aux system). Additional costs were for a transition piece I had fabricated ($55) and a lineset cover ($120).
I removed the evaporator and then the air handler was just light enough for me to lift it into my attic space. The outdoor unit I was easily able to lift and move (rolled on a hand truck and then lifted into place.) The hardest part was snaking the 50 foot lineset up through the entry to the attic, across 20 feet of rafters, through the existing hole (i needed to make larger with a reciprocating saw) and 20 ft down the side of the house. It is very stiff and I was very worried about kinking it but it "unrolled" nicely and seemed very resilient to kinking.
When I got to wiring it up was when I ran into some difficulty. There are quite a few ways the system can be wired (power and comms). I assumed there would be a straight forward intruction on the wiring for a basic system (without all the add-ons or aux systems) but I was incorrect. It took me a few hours and back and fourth scouring the manual and wiring diagrams and seeking out others experiences to confidently turn the power back on and try it out.
I opted to use a 2 wire communication from indoor to outdoor, independent power going to each unit. I set up the thermostat and app and turned it on and everything has been working great. My wife has greatly appreciated the ability to turn up the heat in the morning while she is still in bed!
I would recommend that Mr. Cool or the sites dedicated to the distribution of these systems (like CHILL) put together a better set of instructions for wiring the system and setting the dip switches. For a system that is marketed as DIY I should be able to find straight forward instructions for "this is how you connect the Mr Cool thermostat to the Mr Cool air handler" and "this is how you connect the Mr Cool air handler to the Mr Cool condenser". Once you have that covered THEN provide instruction for more advanced installations.

MRCOOL DIY 5th Gen Multi-Zone 2-Zone 18,000 BTU 24 SEER2 (6K + 6K) Ductless Mini-Split Air Conditioner and Heat Pump

Awesome

easy setup, working on day 2. I am waiting to get the Electric use yet.

MRCOOL DIY 18K BTU

Unit was very easy to install and directions were very clear. After install found out that set point on temperature could be plus or minus 5 degrees and that you can’t use the app and remote only one or the other. Had I known those two things I probably would not have purchased the unit.

not installed yet.

showed up with a corner damaged from the shipment

Doesn’t fit MRCOOL lineset for 2-1/2 Ton or larger (insolated vapor and.liquid). Those require 5” wide minimum. This cover advertises 4.5” and that’s only at the lowest corners, not where a line set would be. So perhaps 4” for this cover. This shouldn’t be on the same suggested items page with an HVAC system if it isn’t compatible. Will be returning it.

Installed this unit in my 22 x 20 metal building

Installed in south Texas and it works great. I thought the pre charged lines were well designed and it was easier than I thought to install without a torque wrench which was nice. The insallation took me about 12 hours in total for both rooms

Installed this unit in my 22 x 20 metal building

Installed in south Texas and it works great. I thought the pre charged lines were well designed and it was easier than I thought to install without a torque wrench which was nice. The insallation took me about 12 hours in total for both rooms

Very “cool” unit!

Nice system and easy to install. Good instructions and lots of options with the remote. Thank you!
P.S. And great phone assistance with a few questions I had!

Easy to setup

You only need a crescent wrench and a hole saw. Especially with Youtube, this system was easy to set up.

Awesome product installed easily and works great. Very happy

Perfect Aire 18000

I installed my first unit and am
very happy with the ease of connection of line set to both compressor and head unit. Very nice set up for the DIYer

Easy to install

Shipping was fast. It was easy to install in the MrCool Air Handler

System works great, new refrigerant, installed myself

Happy with this 3 ton mrcool unit as it was easy to install and works great in our cabin