Significant shipping issues. Half the order did not arrive and I had to call 5 days in a row in order to get the rest of my order. Delayed install and caused pushed back several other services.
Thank you Garrett Arnold for taking care of some ones bad decision to full fill an order with a damaged returned product, that was also missing components. Made sure I was taking care of in a timely manner. A real pleasure to deal with professionalism for a change. Thanks again, Eric Arnold
After using window units for the past 10+ years, I installed our first single zone unit for our home. Could not be anymore happy with the install process and the functionality of the unit. Extremely quiet and cools the 2 room (kitchen/dining area) so much better than a noisy window unit. The outside condenser unit is much more quieter than I expected. Cannot wait to install a bigger multi-zone unit for the rest of the house. Thank you Mr. Cool for making a self install cost efficient product for us DIYers!
The team at Chill Mini Splits went above and beyond to fulfill my peculiar need of a multi-zone system with both wall mounted and ceiling cassette air handlers. Their knowledge and confidence in the products brought us comfort in making this large purchase. We remodeled an 1,800 sq ft addition to the back of our house, using only the 48k DIY multi-zone system, and could not be happier with the decision. Each room stays at a more comfortable temperature than our old, ducted system; AND we are saving money with it's efficiency! I highly recommend to all family and friends who are in the market.
Mirage Ventus X 36,000 BTU 17 SEER Ductless Mini Split Air Conditioner and Heat Pump - 220V/60Hz
MRCOOL DIY 36K 36,000 BTU 18 SEER 4th Gen Ductless Mini Split Air Conditioner and Heat Pump - 230V
The equipment looks great we’ve only installed air handlers at this point but looks solid Once systems are completed I will add to review
I've only had it in for 2 weeks. Appears to maintain room temperature. Some days it puts out cold air later in the day for no known reason.
Tyler, the owner’s great guy! He picks up when you call, and always has been very helpful. I have recommended several people to buy from him. Definitely recommend chill.
Best thing they've ever come out with for a homeowner and DIY person.
Quick delivery nice equipment
Packaged with everything you need! Easy to install!
I bought the 48k condenser with 2- 24k air handlers. In the middle of the install it was discovered I was missing a pair of adapters. Garrett from Chill was able to get me a pair coming free of charge. Outstanding service from chillminisplits.com and I would recommend them to anyone. They do what's necessary to make things right.
Swapped to a shorter line set and everything work perfectly. Was able to get excess line off the ground.
MRCOOL VersaPro 24,000 BTU 2 Ton 18.1 SEER2 Central Ducted Heat Pump System - 2nd Gen
Chill is a great company to do business with. Tyler is on top of bis business and has great customer service skills. Thanks as always!
I love my Mr.Cool 18k BTU heat pump easy to install and is very quiet.
The entire process of purchasing and installing my system was very easy. The team at Chill Mini Splits was very accommodating and willing to help me out with any questions that I had as well. I highly recommend there company 100%
Product is amazing, the delivery service needs to be changed. Had issues in receiving the product. Once received was not hard to install and we enjoy them very much. Would recommend to family and friends
I recently built a metal building with two sections and decided that I needed heat and air. I didn't want to spend the amount required to have a HVAC company install one. I heard about DIY mini splits and thought that as a good option as I am capable of taking on this type of project. The price was fair; the equipment seemed to meet expectations; and the installation was relatively easy. The startup was a little rocky but was worked out. There are/were a couple of things that are/were irritants. The thermostat is far from accurate and I suppose based on the location that would be expected. The other irritant was that the system ended up being low on freon so I obtained some R410A and added to bring suction pressure back up to proper operating range. I don't know if this was an install issue or whether the pre-charged line(s) were not fully charged. I'm just glad it was something I could take care of without calling out a HVAC guy. I will mention one other thing. I had an electrical question with regards to the prope wire gauge to use and breaker (I found two different answers for this unit). I reveived answer back withing 12 hours which was unexpected. Overall, I would purvhase again.
I am hoping to revise it soon. It left Seattle and is still in transit. Very excited to get it.
