1st time using this unit....EXCELLENT PRODUCT....super silent effective...excellent communication!!
Great product. Perfect for small shed moved and insulated for additional space. Recommend...actually installing another larger one next week. Thanks for making this easy and affordable.
This unit works very well cooling my 1800sq ft house here in Mn. Very easy installation.
Wall mount works good very easy to install.
Easy install and works great.
The system seems to be solid, was easy to install, and is operating well. Chill didn't send this as fast as we had hoped, but the price was right and it did arrive in time for to get this thing set up.
This spring I needed to replace a tired and leaking AC system. I was always miffed at the high cost of "professinally installed systems". As an avid DIY'er when I saw the Mr. Cool Systems on line I knew I would have to give it a go. The install went flawlessly, including: compressor, lines, line covers, and internal heads. I have had several months now to test the system. In that short period of time we have needed both the heating and cooling functions of our new Mr. Cool system. The system has worked flawlessly since the install. We could not be happier.
Install was pretty simple. These have been working great and it’s so quiet compared to normal HVAC. We love them!!
Dissatisfied. Poor communication. Untrue lead times.
this mini split unit is amazing chilled the garage in seconds. im excited to see how the heat will work in the winter.
I have been struggling for a while with temperature range and accuracy with my MRCOOL cassette. The internal thermostat is typically inaccurate (temp in ceiling unit is many degrees different from the room and using 'follow me' on the remote doesn't prevent wide temperature ranges (as much as +/- 6 degrees). I tried using the smart app and various 'comfy' configurations but that depended in the internal thermostat and so it could be skewed. That brings me to the mini stat, which I hoped would help because it is the thermostat and controller together at a normal place in the room. It also has a new 'comfy max' feature that claims to be better at efficiently maintaining a tighter temp range. What I have found is that the ambient temp reading is more accurate but comfy max and comfy modes still allow too much temperature variation. The best result so far has been to set a fixed target temperature and change it manually when desired. This keeps the temp about +/- 2 degrees, which is ok.
Not yet installed
MRCOOL Lineset for DIY 5th Gen Mini Split Systems - R-454B
After doing quite a bit of research on DIY mini-split systems, MrCool consistently came out on top. I was looking for a 2-zone system that could be expanded to 3 zones in the future. One thing I quickly learned is that ordering all the correct components can get a bit confusing. Fortunately, Chill Mini Splits made that process much easier with their website.
The only disappointment was the shipping time. The website indicated about one week, but it ultimately took two. Since this was a freight shipment, I was also a little concerned about the delivery experience, but the shipping company was excellent. They worked with me to schedule a delivery day that fit my schedule.
I reached out to Chill Mini Splits with a question during the process, and they responded within one business day, which I consider very good customer service.
For the installation, I highly recommend watching a few YouTube videos beforehand, but don't skip the written instructions. There are several important details covered in the manual that aren't mentioned in most videos.
One suggestion for MrCool: create a comprehensive installation video. It would make the installation process much easier and would probably help sell more systems.
As for the installation itself, it took my son and me about nine hours from start to finish. We took plenty of water breaks because it was an extremely hot day. We're both fairly handy, and I wouldn't describe any individual step as difficult. There are simply a lot of steps, and it's important to complete them in the correct order.
We've been using the system for about a week now, and I honestly have no complaints. The units cool extremely well, and the mobile app is definitely worth installing. Being able to control the system remotely is a great feature.
My biggest suggestion to MrCool would be to offer more refrigerant line length options. In my installation, one indoor air handler is located almost directly above the outdoor condenser, but the shortest pre-charged line set available was 12 feet. As a result, I had to coil a significant amount of excess line behind the unit. It works fine, but you'll definitely want to plan ahead for how you'll hide or protect the extra line set. I'm also planning to add additional protection for the exposed lines.
Overall, I'm extremely happy with both the purchase and the system's performance. In fact, I'm already considering adding the third zone much sooner than I originally planned because we've been so pleased with how well everything works.
Overall Rating: 5/5. Excellent product, straightforward installation for a capable DIYer, and a great value. Just be prepared to spend some time planning the installation and managing any excess line set.
arrived unprotected, dented on the side, one foot folded and the bottom Styrofoam was missing / destroyed upon delivery. Shipped woth FEDEX to Hawaii
MRCOOL VersaPro 48,000 BTU 4 Ton 16 SEER2 Central Ducted Heat Pump System - 2nd Gen
My husband was able to set up our system (1 condenser unit w/ 3 wall units) in approximately 2 days all by himself. Fairly easy, if you’re somewhat handy! The mini splits themselves are basically silent and SO efficient with the cold air. We could not be happier!!!!
Not enough space behind mounted unit for lines behind on 1800. Almost kinked the big line. I know now I should have gotten the bigger bracket
Bought this unit because it got very good reviews. I purchased from chill because they had great reviews and a great price. The only negative I have is that the installation instructions are terrible. Once I finally used ai to solve some.imstallayion issues all went well and the unit works even.betyer then I expected. Would highly recommend unit and chill.
None
MRCOOL Lineset for DIY 4th Gen Mini Split Systems - R-410A
The Mrcool air conditioner was easy to install if you follow the instructions and you are not installing on a second floor. Once installed the unit worked perfectly.
The install was easy ,i had to use a longer line and that was no problem, i had to return 1 item and i am still waiting on my refund, i am sending pictures
