So, so extremely happy with my mini split system. My boyfriend had it installed in just a couple of days and didn't seem to struggle with directions. He did watch several how to videos online and I think that helped a lot. The only issue we encountered was bot understanding that some "master" valve (??) needed to be opened for a setup with multiple indoor units. The directions didn't clarify that and the indoor units weren't blowing cool air at all. I went to the website to send a help chat at almost 9 pm, thinking I'd get a response in the morning. However I recieved an auto generated AI type response based on what I said the problem was. The response gave specific troubleshooting ideas to check and that's what actually gave us the answer as to what was wrong! It was kind of amazing, actually! The system is up and running and saved us during some extreme heat temps! Never looking back, so worth it!!!!
MRCOOL DIY 5th Gen Multi-Zone 2-Zone 27,000 BTU 23 SEER2 (12K + 12K) Ductless Mini-Split Air Conditioner and Heat Pump
Michelle Brown
Works Wonderful
We installed our Mr. Cool Mini Split in an area of our home that is either too hot in the summer or too cold in the winter. Its made a huge difference so far this summer and we are looking forward to seeing how it does this winter when it gets cold out. Its very quite in the room its installed in. You can barely hear it running. So far very happy with it. The install was not bad at all just had some help with the electrical as it is an older house and we were not feeling very confident about doing that ourselves. Over all very pleased with our purchase and will most likely be buying another for our office building.
MRCOOL DIY Easy Pro 12K 12,000 BTU 19.5 SEER2 Ductless Mini Split Air Conditioner and Heat Pump - 115V
frank Hinde
Very good
Certainly the pre-charged lineset takes a lot of the guesswork out of the installation. I chose to torque my connections, and yes you can use an automotive Torque wrench. You have to weld an old socket on the end of an open ended wrench and keep the modified wrench at 90 degrees to your torque wrench handle, then set 35 ftlbs on the torque wrench and 20 for the small connection. made a custom rack to run my linesets on as shown in the photo.
MRCOOL Lineset for DIY 5th Gen Mini Split Systems - R-454B
LBold
Did not use Mr. Cool, but ordered Daikin through Chill Mini-Splits. All communications were excellent. When we had a sudden problem arise, Devin was able to help us out immediately and was great! Now that they are installed, we are so happy with the quality of the product. Would highly recommend!
Chill Mini Splits
Samantha Nelson
So cool!😎
Not too hard to install and works wonderfully! Customer service /tech support was soooo helpful and friendly when I couldn’t get the app to work. We got it figured out though!