In general I am very impressed with the equipment and ease of installation.
It is very quiet and efficient while running. Only thing negative I can say is that the filters are very expensive for what they are.. Minor problems that I experienced: The interconnecting cable terminals were not labeled. One of the freon line caps on the pre-charged lines came off in shipment or wasn't installed ?? Only received one of the small air freshener filters.
All in all I'm impressed so far withe the equipment. I planned the installation so there wasn't any excess lines or cable. I had the 16' line set
MRCOOL No Vac 15ft 3/8 3/4 Precharged Lineset for Ducted Systems - R454B
Arrived on time and in great condition
I just received my mini split last week. I'm currently in the process of installing. Everything I got was in good condition but I am missing pieces I've tried to call multiple times no one answers or return to my call. The amount of money I'm spending the service could be much better!
I purchased this to cover a line set of a 12K Mr Cool system. It looks great! Fits very good and relatively easy to install.
I installed a 12K system and used the Mr Cool mounting bracket. We made it work. What i found wrong was the instructions referred to US standard stud spacing. The bracket has no holes with that spacing. So you have to innovate to your situation. Good luck!
Garrett and the others at Chill Mini Spits were very courteous and professional. Everything they promised was completed. I would highly recommend Chill Mini Splits.
Everything with my order went very well... except the line sets. I was told the 3 line sets would ship from another location which was fine, but I was only delivered 1 of the 3 lines sets required. I immediately emailed to make you aware of this situation, but was told not to worry that they would probably show up in a few days. 3 days later when they hadn't arrived yet, I emailed again with no response. At the time of this review, it has been over a week since the original email notification that the line sets still hadn't arrived. Since that time I have tried 3 additional times via email to obtain assistance... with no response.
It's exceptionally quiet and works great at a fair price. Lots of work to install, but I managed. Recommended.
Box was beat up pretty bad
MRCOOL No-Vac 3/8 3/4 Precharged Lineset for Universal Series and Central Ducted Systems - R410A
MRCOOL 3/8 No-Vac Coupler + 3/4 No-Vac Coupler for Universal & Central Ducted Quick Connect Line Set
So far so good with our new system. We love the performance of it. We would recommend Mr Cool for a budget friendly alternative that offers strong performance and product quality.
The delivery went very well. 1 of the boxes was broke in corner, dented unit. I'm hoping it works when installed.
Received shipment in timely manner
Have not had it installed yet
Shipping company delivery person said he was delivering a Mr Cool product to a residential address at least once a week
WE GOT A BIG UNIT LAST FALL FOR THE MAIN PART OF OUR HOME AND LOVE IT SO GOT A SMALLER UNIT FOR THE BEDROOM FOR THE HOT SEASON AHEAD. LOVE THIS WAY OF HEATING OUR HOME. SIMPLE TO INSTALL AS WELL.
MRCOOL DIY 12K 12,000 BTU 22 SEER 4th Gen Ductless Mini Split Air Conditioner and Heat Pump - 115V
Thank you Garrett Arnold for taking care of some ones bad decision to full fill an order with a damaged returned product, that was also missing components. Made sure I was taking care of in a timely manner. A real pleasure to deal with professionalism for a change. Thanks again, Eric Arnold
After using window units for the past 10+ years, I installed our first single zone unit for our home. Could not be anymore happy with the install process and the functionality of the unit. Extremely quiet and cools the 2 room (kitchen/dining area) so much better than a noisy window unit. The outside condenser unit is much more quieter than I expected. Cannot wait to install a bigger multi-zone unit for the rest of the house. Thank you Mr. Cool for making a self install cost efficient product for us DIYers!
The team at Chill Mini Splits went above and beyond to fulfill my peculiar need of a multi-zone system with both wall mounted and ceiling cassette air handlers. Their knowledge and confidence in the products brought us comfort in making this large purchase. We remodeled an 1,800 sq ft addition to the back of our house, using only the 48k DIY multi-zone system, and could not be happier with the decision. Each room stays at a more comfortable temperature than our old, ducted system; AND we are saving money with it's efficiency! I highly recommend to all family and friends who are in the market.
Mirage Ventus X 36,000 BTU 17 SEER Ductless Mini Split Air Conditioner and Heat Pump - 220V/60Hz
MRCOOL DIY 36K 36,000 BTU 18 SEER 4th Gen Ductless Mini Split Air Conditioner and Heat Pump - 230V
